Privacy Policy


PRIVACY POLICY BACKGROUND:

The Northumbrian Mechanic LTD understands that your privacy is important to you and that you care about how your personal data is used and collected. We respect and value the privacy of everyone who visits this website The Northumbrian Mechanic LTD (“Our Site”). Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.


1. Information About Us

Our Site is owned and operated by The Northumbrian Mechanic LTD.

You can contact us via the contact form on our website, or by calling us on the number provided on the contact page.


2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.


4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:


5. What Personal Data Do We Collect?

We may collect the following data:


6. How Do We Use Your Personal Data?

We use your personal data for the following purposes:

We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see Part 7, below. You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

6.1 Legal Basis for Processing

We process your personal data based on the following legal grounds:


7. How and Where Do We Store Your Data?

We will only store your personal data within the UK. This means that it will be fully protected under the GDPR.

8. Do We Share Your Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 1 month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.


10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

You can contact us via the contact form on our website, or by calling us on the number provided on the contact page.


11. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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